Returns Terms & Conditions: 

Orders/items cannot be returned without the Biku Furniture & Homewares return from being completed.  

14 Day Peace of Mind Returns is only applicable for online sales.  

Biku Furniture & Homewares does not accept change of mind returns after 14 days from the purchase date. 

Biku Furniture & Homewares offers a refund or online coupon code for retail orders for the total value of returned goods if approved. 

Freight costs are non-refundable and any returned product freight is the sole responsibility and cost of the customer. 

It's recommended you purchase insurance on the items for return delivery. Biku Furniture & Homewares can not issue a credit/refund if the items arrive damaged and not in new saleable condition.  

Please ensure where possible,  not to remove the product tags! 

For further information or assistance regarding returns, please call us on  

07) 5538 0133 or email hello@biku.com.au 

Online orders, 14 days "peace of mind" returns policy.

1. Fill out the 14 day Peace of Mind Returns online form here.

 2. Ensure all steps on the form are followed prior to sending your item/s back to us as any missed or incorrect information will cause a delay in processing or refusal of a returns request.

3. Post your item back to us. ( Return Freight is at the expense of the customer. )

Return Address: 

ATT: Returns 
Biku Furniture & Homewares 
54 Bundall Rd, 
Bundall, QLD, 4217 

Biku Furniture & Homewares team receives your product/order for review & is approved, will create a full refund or online coupon code for the value of the goods returned. 

Biku Furniture & Homewares aims to have your return processed as soon as possible, 

Returns received into our warehouse can take up to approx. 7 working days to be reviewed & processed.

 

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