Promotional Terms and Conditions: Spring Refresh
Effective: 5 September 2026 – 4 October 2026
Location: Biku Living & Design – Southport Showroom & Online
ABN: 44 635 191 007
1. The Offer
From Saturday, 5 September 2026 to Sunday, 4 October 2026, Biku Living & Design is offering 25% off Storewide on the Recommended Retail Price (RRP) of eligible items.
- Showroom & Variations: Applies to floor stock currently on display, in-stock showroom items, and direct variations (size/colour) available through our partner suppliers both in-store and online.
2. Delivery & Freight Parameters
- Promotional Discount Items: Local delivery fees are external to promotional pricing and are not included in the discounted product price. Delivery fees will be calculated and added directly to the invoice at the point of sale where delivery services are requested.
3. Exclusions & Limitations
To protect partner brand agreements and local manufacturing standards, the following are strictly excluded from the 25% discount:
- Australian-Made Exclusions: All Australian-made Sofas, Bedheads, and Bed Bases remain at standard RRP.
- Art Exclusion: Original Artwork is strictly excluded.
- Partner Brand Exclusions: All products from Ethnicraft, Tolv, Sketch, and Natadora.
- Service Limitation: This promotion applies to standard showroom and online retail sales only. It does not extend to items sourced, specified, or purchased through our Interior Design Service.
- Display Definitions: Floor stock refers to full-sized display items only. Rug samples, fabric swatches, and design references do not qualify for promotional pricing.
- Order Types: Custom orders, trade/contract pricing, and historical orders or lay-bys placed prior to 5 September 2026.
4. Price Protection Policy
If you purchased an eligible full-priced item within the 7 days prior to the start of this sale (29 August 2026 – 4 September 2026), you are eligible for a Store Credit for the price difference.
- Original Purchase Date: Eligibility is strictly based on the original date of purchase.
- Exchanges: Items exchanged or swapped during the 7-day lead-up for purchases made prior to 29 August are not eligible for price protection.
- Claim Period: To claim your credit, you must notify the showroom within the first week of the promotion. The final date to lodge a claim is 12 September 2026.
5. Consumer Guarantees & Business Rights
- ACL Compliance: Nothing in these terms limits your rights under the Australian Consumer Law (ACL). You are entitled to a refund, repair, or replacement for faulty items or major failures.
- Change of Mind: Under the ACL, Biku Living & Design is not required to provide a refund or replacement for "change of mind" on sale or display items.
- Errors & Corrections: We reserve the right to refuse or cancel any sale in the event of pricing, labelling, or system errors.
- Promotion Withdrawal: We reserve the right to amend, alter, or withdraw this promotion at any time without notice.
6. Payment Conditions
- Eligible Methods: Valid for Cash, EFTPOS, Major Credit/Debit Cards, Afterpay, or Zip Pay.
- Ineligible Methods: Payments made using Zip Money or Humm are strictly ineligible for promotional pricing.